Communication Don’ts that Sabotage Your Success

This month, we focus on how to improve your communication skills in five key areas. Put a check next to each statement, and tally them up. How many of the “don’ts” did you have? Take time to strengthen these critical components of communication and you just might be surprised by the success that follows!

Active Listening

• DO actively listen to your colleagues during meetings and conversations.

• DON'T interrupt and allow the speaker to finish before responding.

Effective Feedback

• DO Provide constructive feedback in a respectful manner.

• DON'T be general, focus on the specific behavior or issue rather than making it personal.

Clarity and Conciseness

• DO Express your thoughts and ideas in a clear and concise manner.

• DON'T use jargon or technical terms when speaking to non-experts.

Emotional Intelligence

• DO Practice emotional self-regulation to maintain professionalism in challenging situations.

• DON'T be apathetic, be empathetic, and be open to understanding the feelings and perspectives of others.

Adaptability

• DO tailor your communication style to fit the needs of your audience.

• DON'T be rigid or inflexible when communicating with colleagues who have a different point of view or background.